ServiceNow Consultancy , Implementation & Support Services

With 10+ years of experience in ITSM, Avanzens Consultancy Services provides ServiceNow consulting , Implementation & Support services that bring visibility to IT processes and infrastructure of our customers, allow a prompt response to disruptions in IT processes, minimize a negative impact of infrastructural changes and help to optimize IT support costs.

Salesforce Consultancy , Implementation & Support Services

Avanzens is founded by a group of CRM experts with more than 25 years of experience in CRM & CX Transformation projects. We offer comprehensive consulting services for custom Salesforce implementations that meet your unique business needs. Our experienced Salesforce consultants follow a hands-on approach to study your business process, future visions and ensure the best suited and sustainable implementation. If you are managing your own implementation or working with an implementation partner, use our expert service to drive success.

BPM Consultancy & Implementation Services

We offer a broad, cross-industry portfolio of solutions to meet specific industry or functional requirements. BPM vertical solutions include:

Banking & Financial Services: Card dispute resolution management, retail lending, collection framework, recoveries solutions and more
Insurance: Underwriting automation, consolidation and integration, claims processing and more
Life Sciences and Healthcare: Prior authorization systems, member enrollment solution, grants management, event reporting and more
Retail: Reverse logistics and more
Telecommunications: Processes to integrate disparate systems and monitor execution variation across business segments and more
Travel and Hospitality: Franchise on-boarding
Cross-Industry Solutions: Bid management, employee on-boarding, loyalty framework and more

Robotics Process Automation

Robotic Process Automation (RPA) Services

RPA services that enable enterprises to optimize operational expenses, improve productivity and support digital transformation.

Avanzens helps organisations jumpstart their journey toward orchestrating work between humans, teams, systems and robots. This begins by enabling the business to implement a flexible decision hub that applies real-time AI with every interaction. Using business process management to orchestrate teams and system,  robotic process automation to remove repetitive tasks and free up your employees, and workflow solutions to manage the end-to-end delivery to your customers –  Avanzens enables your organisation go beyond simple automation to change the way you work.

Oracle Expert Services

Oracle Expert Services

Avanzens is Oracle Gold partner with deep understanding of Oracle Technology & Application products. Our offering for Oracle solutions include

Implementation & Support of Siebel CRM & Oracle Business Intelligence
Implementation & Support of Oracle SOA & BPM
Oracle Communications RODOD Solution
Implementation of Oracle CX Cloud Applications – CPQ, RightNow
Implementation of Oracle ERP Cloud
Implementation of Integration Cloud Services
Oracle Industry Solutions – Financial Services , Public Sector & Telecom
Oracle IoT and Blockchain